Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store or sign up for our newsletter, as part of the process, we collect the personal information you give us such as your name, address and email address.

When you browse our website or store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email Marketing: With your permission, we may send you emails about our articles, store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@charedegaming.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - Patreon

Our subscription service is hosted on Patreon. They provide us with the online e-commerce platform that allows us to sell you a subscription service.

Your data is stored through Patreon’s data storage, databases and the general Patreon application. They store your data on a secure server behind a firewall.

Payment:

For more insight on payment methods and how your information is protected, you may want to read Patreon’s Terms of Service here or Privacy Statement here.

SECTION 5 - Spreadshirt

Our merchandise store is hosted on Spreadshirt. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored in Spreadshirt’s data storage, databases and the general Spreadshirt application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Spreadshirt’s Terms of Service here or Privacy Statement here.

SECTION 6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada, and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 7 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 8 - AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website or store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@charedegaming.com .

Hi everyone,

The team at Charede Gaming just wanted to take the time to talk to you all about our relaunch, how this has gone, recent changes we have made in the past week and what we have planned for the near future. We are hoping that eventually this update series will be a thing it its own right with the focus being on keeping the community in loop as to what is going on, giving you a chance to voice any concerns and get people involved with upcoming opportunities. Eventually I hope to not just do this with articles but also accompanying videos.

 

The re-launch

We are pleased with how the re-launch has gone and are looking forward to being able to build on this. We acknowledge that further work needs to be done and are aware of some issues that were reported to us. The majority of those problems have been fixed and were fixed within 24 hours of being reported.

 

We owe the success of the re-launch to our community whether you are someone who chooses to visit the site casually or someone who has officially signed up with a free membership. Either way the fact you are here and supporting us means a lot. So far we have had over 800 article reads, we are just short of 20 member accounts and we have a steady flow of daily traffic.

 

So far people have not chosen to utalise the comment system and we would love to know why. If you have any feedback about this that would help us whether it be positive or negative we would really love to hear from you. This will mean we can make any necessary changes and work with the community to improve the feature.

 

Recent changes

Since launch we have made the following changes to the website;

- Fixed several bugs.

 

- Started the process of sorting the website’s metadata and SEO.

 

- Redeveloped some graphical elements to improve them. We have 3 other visuals that are still in process of being updated.

 

- Filled out the tagging system which will help users using search functions to look for content. Search module positions to be added shortly.

 

Changes for the near future

Below is just a little insight in what is on our agenda for the near future;

 

- Re-introduction of the official Charede Gaming YouTube channel.

 

- New content with involvement from game developers and publishers. We can’t talk about this too much right now but we are in talks with some developers and publishers about some new series we have planned. These will be article, video and podcast based. More details to come in future once everything is organised.

 

- Finish the SEO and registration with google. This should help with search results and finding us. Please note that some of the old Charede Gaming website page searches are still showing up on google so if you get a broken link to the CG site when using google it is probably giving you the old page and not the new one. Once google has crawled the site a few times this should settle down.

 

- Planning to add some default avatars and profile backgrounds anyone who signs up will be able to use.

 

- Slight rebuild to live stream directory area so you will not only be able to see the live status of Charede Gaming official streams but also watch them directly on the website.

 

- Enable downloads area. This will give people access to both free and paid downloadable that we plan to offer to our community.

 

- Shop area – We plan to implement the shop area. This will be a points store. You accrue points by using the website, getting achievements, posting comments, and sharing articles etc. We don’t think people are at present fully aware of the points system, how to gain points and what these will be used on but we will clarify this through an update and discussion page on the matter.

 

 

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