Refund Policy

General Information

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging if it is physical goods.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards

Downloadable software products

Tips

Subscriptions which have been used and expired

 

To complete your return, we require a receipt or proof of purchase.

 

There are certain situations where only partial refunds are granted:

Book with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Subscription services which are already in use

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

To qualify for a full or partial refund you must demonstrate that we have failed to deliver the purchased product, it was not as described, or there is a fault with the product for which we are responsible for. Asking for refunds due to changes in your personal circumstances, problems with your access down to software or hardware issues on your end and other similar reasons are not considered valid grounds for a refund, and you acknowledge this on making a purchase.

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@charedegaming.com.

 

Sale items

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

 

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at support@charedegaming.com.

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.

 

Shipping

Our onsite products are all digital and are delivered either via email or to additional access areas once logged in. Consequently, no shipping fees apply. However in the case of physical goods such as with our merchandise store you will need to follow the shipping rules and costs that Spreadshirt outline. We are not responsible or liable for any shipping costs. Charede Gaming is also not liable in cases of orders which go missing in the post. Please address these issues with the parcel carrier and the shopping site on which you place the order.

 

Refund Policy relating to specific services and products

Charede Gaming Subscription Service

Charede Gaming subscriptions are subject to the general criteria mentioned above. If the subscription has expired, you are not entitled to a refund. In the case of a partially used subscription, these can be refunded. However, you must provide proof of purchase as well as demonstrate a legitimate reason for cancellation, see information above.

Off-site Subscription Services

We use Patreon and Gamewisp as off-site subscription services. The refund policies of these sites apply in these cases. 

Charede Gaming Tips

Tips made to Charede, and Charede Gaming are considered non-refundable. This is a term you agree to before making a tip, and you agree not to charge back or cancel the transaction.

Charede Gaming Crowdfunding

When contributing to Charede Gaming via crowdfunding platforms such as Kickstarter, Patreon, IndieGoGo, etc you agree to follow the refund policy as outlined on the projects page as well as the websites general refund policy. 

Charede Livestream Contributions

Livestream contribution covers both tips, product and equipment. If you have made a contribution, these are considered non-refundable. Items such as digital games and money tips (be it real world currency or digital currencies such as bitcoins etc.) are considered to be used as of immediately receiving them. This is due to these contributions being invested into the livestream, used towards the cost of equipment or other expenses, or applied to an account to which they cannot be detached. As a result, we cannot refund. You fully acknowledge the risk and that you have full ownership of the item/s which you are handing over to Charede and Charede Gaming. Charede and Charede gaming are not liable for any shipping incurred by sending the items. Nor is Charede or Charede Gaming liable for any legal implications in the event you have illegitimately obtained the money or items contributed. You accept full legal liability in the event of prosecution and will accept responsibility for any damages or legal penalty incurred as a result.

Spreadshirt Purchases

Spreadshirt purchases are subject to Spreadshirt's ToS and refund policy.

GreenMan Gaming Purchases

GreenMan Gaming purchases are subject to GreenMan Gaming's ToS and refund policy. 

Game Fan Shop Purchases

Game Fan Shop Purchases are subject to Game Fan Shop's ToS and refund policy.

Tactical Lion Purchases

Tactical Lion purchases are subject to Tactical Lion store ToS and refund policy.

Name:

 Maize

Platforms:

PC

Developer:

 Finish Line Games

Genre:

 Adventure, Indie

Publisher:

 Finish Line Games

Modes:

 Single-Player

Release Date:

 1st December, 2016

Engine:

 

Reviewer:

 The Big K Show

Product Rating:

 Not Rated

Review Score:

87/100 (87%)

Disclosure:

 Copy Reviewed: Press copy.

 

Maize is a first-person adventure puzzle game that takes place in the middle of an abandoned corn maze and the hidden government base underneath it. With your interesting new friend you meet in the game called Vlad, a walking teddy bear with a Russian accent, you find yourself helping the most unusual of allies. With a partial post-it note propelled story line and more corny humour then you can lend your ear to, you'll find yourself enjoying both the puzzles and visuals of this game.

 

Finish Line Games is both the developer and the publisher of Maize and released it on December 1st, 2016,Steam. The game only features single player but with the option to go back to different chapters if you want to replay certain parts of the game. The game is equipped with the option for both gamepad and mouse/keyboard. Meaning you can play with whichever you feel most comfortable. At the time of writing this Maize does not have a product rating. Based on a full play through I would say the game is not appropriate for children due it featuring some violence as well as some bad language.

 

The requirements of the game are not demanding. You're going to need Windows 7, or above, the minimum processor required is a dual-core Intel or AMD, 2.0 GHz or higher, while the recommended is at 3.0 GHz or higher. Required minimum memory is at 4 GB of ram with the recommended at 8, with a few tabs and other windows open I found myself maxing at around 6.5 to 7 GB of ram usage with all the settings set to max for this game. For graphics, you're looking for a min of a GeForce 460 GTX or equivalent with a 760 GTX recommended. You're going to need DirectX version 11 to play it and 11GB of storage space to install the game.

 

I enjoyed the visuals of the game, and for an Indie game, I think they did reasonably well. During certain parts of the game, there were some lighting issues caused by the setting sun which took away from the immersion. This has an impact on both the corn fields and underground sections. The audio is well balanced ensuring aspects of the soundscape are not obnoxious or disproportionate. The developers have appropriately used music, ambient noise and the character's voice to enhance the experience and the atmospheric element of the game.

 

The game does a fairly decent job with objects that are rendered in the distance, but there is some room for improvements. I only found one glitch in my play through of the game, but you had to go into a specific corner a specific way, however, if you closed the game and reopened it you were not stuck anymore. The game gives you a wide choice when it comes to visual and audio options. Overall it wasn't that intensive on my computer, and I was able to play it with ease.

 

The plot of the game was fun, and I found myself laughing at several parts of the game thanks to interactions between you and a few characters in the game or the interactions between the characters themselves. Some of the puzzles were easy to figure out while others had me sitting there for several minutes trying to figure out how to do it. More often than not puzzles take a traditional format with the need to hunt out a particular object to interact with something else to enable progress. There was nothing particularly innovative or novel about the puzzle aspect of the game. At times I had situations where I was trying to find any possible items I may have missed in the environment in an attempt to try to solve the puzzles the place of some objects was not where I expected them to be. The story of the game was fluid, and I didn't have any issues following it, and only got lost in the game once or twice in regards to what I had to do next. One thing I did notice however was the game deliberately blocking off sections of the map and forcing me in a fixed direction by using very unsubtle barriers. This could have been handled better. It took me little over 3 hours to get through the game and beat it. If you wanted to look through everything and wanted to find all the items in the game, then I can easily see this taking more than 5 hours to play. With the option to go back to any chapter it makes finding the items a tad bit easier.

 

Overall I'd have to say I had a very enjoyable time playing this game and can see myself playing through it again. I would rate this game an 87/100 and would highly recommend this game to people who enjoy adventure, puzzle, or good-humoured games. Main reasons why I wouldn't give it a higher score is because of the one or two bugs I found including the lighting issues, flow is poor in some parts, and the story writing could have been better in some areas, but the humour is really what holds this game together.

 

 

 

 

 

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